Meeting_Body
REGULAR BOARD MEETING
JANUARY 27, 2022
Preamble
Motion by:
DIRECTORS MITCHELL, SOLIS, BONIN, AND GARCETTI
Operations Transparency and Safeguarding Motion
With over 200 separate lines and nearly 80% of total current ridership, bus operations are the backbone of the Metro system. As of the beginning of December, overall ridership has returned to 69% of pre-pandemic levels and bus ridership alone has increased further and returned to over 80% of pre-pandemic levels. Riders both want and need Metro services to reach jobs, school, and essential services.
Providing consistent, reliable bus service is essential for equitable transit. While the system is currently averaging approximately 10 - 15% cancellation rate as of January 2022, cancellation rates are highly concentrated in Equity Focus Communities. According to Metro data, of the top ten lines with the most canceled service, six are in South Los Angeles and all run through Equity Focused Communities.
Metro has not been able to provide its full schedule of service mainly due to a record high operator shortage. If the agency must temporarily decrease scheduled revenue service hours or cancel scheduled service hours to improve service reliability, Metro riders should have greater transparency on how the burden will be more equitably spread throughout the system and how the agency plans to return to full-service levels. Further, while the operator shortage is emblematic of a tight labor market globally, the agency must take substantive steps to urgently attract and retain talent.
Subject
SUBJECT: OPERATIONS TRANSPARENCY AND SAFEGUARDING MOTION
Heading
RECOMMENDATION
Title
APPROVE Motion by Directors Mitchell, Solis, Bonin, and Garcetti that direct the CEO to:
A. Set a goal to return to full bus service levels no later than June 2022;
B. Assume full bus service levels in the FY23 budget;
C. Report back in 30 days on:
1. Clear metrics for how Metro will determine its readiness to retu...
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