File #: 2022-0486   
Type: Informational Report Status: Filed
File created: 7/14/2022 In control: Operations, Safety, and Customer Experience Committee
On agenda: 8/18/2022 Final action: 8/18/2022
Title: RECEIVE AND FILE Public Safety Report.
Sponsors: Operations, Safety, and Customer Experience Commit
Indexes: Audit, Emergency Operations Center, Informational Report, Law enforcement, Law enforcement personnel, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Metro Divisions, Metro Rail L Line, Minutes, Outreach, Program, Public Safety Advisory Committee, Research, Ridership, Safety, Safety and security, Safety programs, Security, Surveys, Theft, Transit safety
Attachments: 1. Attachment A - PSAC Committee Meeting Minutes 06/01/22, 2. Attachment B - PSAC General Committee Minutes 06/15/22, 3. Attachment C - PSAC General Committee Minutes 07/06/22, 4. Attachment D - PSAC Meeting Minutes 07/20/22, 5. Attachment E - Outcomes Memo - Place-Based Implementation Strategy, 6. Attachment F - Outcomes Memo - Public Safety Ecosystem, 7. Attachment G - Recommendations Future Recruitment & Outreach, 8. Attachment H - Recommendations Community Engagement on Public Safety, 9. Attachment I - Systemwide Law Enforcement Overview May & June 2022, 10. Attachment J - MTA Supporting Data May & June 2022, 11. Attachment K - Transit Police Summary May & June 2022, 12. Attachment L - Monthly, Bi-Annual, Annual Comparison May & June 2022, 13. Attachment M - Violent, Prop, and Part 1 Crimes May & June 2022, 14. Attachment N - Demographics Data May & June 2022, 15. Attachment O - Bus & Rail Operator Assaults May & June 2022, 16. Attachment P - Sexual Harassment Crimes May & June 2022
Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
AUGUST 18, 2022
Subject
SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE Public Safety Report.

Issue
ISSUE

Metro's main priority is to provide a safe experience for riders and a safe work environment for employees. As noted in the 2021 Public Safety Survey, safety is a top concern for riders - about four-in-ten respondents who have reduced their Metro ridership cited their safety (not related to COVID) as a reason. As a result, the Chief Safety Office is researching, listening, and reassessing current safety programs, and launching new safety initiatives. This report provides a status update on these public safety initiatives.

Background
BACKGROUND

Metro's mission is to provide high-quality, courteous security across all Metro services and facilities so that every rider feels and is safe while using the Metro system. Metro has implemented several initiatives aimed at educating people of all ages on how to safely ride public transportation, as well as providing riders with the tools to report crime and foster an environment where they are empowered to look out for themselves and each other. Additionally, the Chief Safety Office has partnered with contracted law enforcement agencies to ensure there are community outreach events across all law enforcement jurisdictions. This is so that the riding public may familiarize themselves with the individuals that keep them safe. Finally, the Chief Safety Office continues to incorporate information from surveys, customer complaints, and physical security assessments, amongst others, to analyze a wide array of safety-related issues. Using this information, the Chief Safety Office formulates solutions to problems, anticipates future issues, and develops programs and initiatives for areas needing improvement.

Discussion
DISCUSSION

The Chief Safety Office is responsible f...

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