File #: 2022-0512   
Type: Informational Report Status: Filed
File created: 7/27/2022 In control: Operations, Safety, and Customer Experience Committee
On agenda: 9/15/2022 Final action: 9/22/2022
Title: APPROVE nominee for membership on Metro's San Gabriel Valley Service Council.
Sponsors: Operations, Safety, and Customer Experience Commit
Indexes: Customer service, Informational Report, San Gabriel Valley Service Council, Strategic planning
Attachments: 1. Attachment A - Listing of Nominee's Qualifications, 2. Attachment B - Nomination Letter

Meeting_Body

OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE

SEPTEMBER 15, 2022

 

Subject

SUBJECT:                     MEMBERSHIP ON METRO’S SAN GABRIEL VALLEY SERVICE COUNCIL

 

Action

ACTION:                     APPROVE RECOMMENDATION

 

Heading

RECOMMENDATION

 

Title

APPROVE nominee for membership on Metro’s San Gabriel Valley Service Council.

 

Issue
ISSUE

 

Each Metro Service Council (MSC) is comprised of nine representatives that serve terms of three years; terms are staggered so that the terms of three of each Council’s nine members expire annually on June 30. Incumbent Representatives can serve additional terms if re-nominated by the nominating authority and confirmed by the Metro Board.

 

The San Gabriel Valley Service Council has one vacancy that was not filled when the seat’s term expired on June 30, 2022. The term of this now-vacant seat is July 1, 2022 - June 30, 2025.

 

Background

BACKGROUND

 

Metro Service Councils were created in 2002 as community-based bodies tasked with improving bus service and promoting service coordination with municipal and local transit providers. The MSC bylaws specify that representatives should live in, work in, or represent the region; have a basic working knowledge of public transit service within their region, and have an understanding of passenger transit needs. To do so, each Representative is expected to ride at least one transit service per month.

 

The MSC is responsible for convening public hearings to receive community input on proposed service modifications, and rendering decisions on proposed bus route changes considering staff’s recommendations and public comments. All route and major service changes that are approved by the MSC will be brought to the Metro Board of Directors as an information item. Should the Metro Board decide to move an MSC-approved service change to an Action Item, the MSC will be notified of this change prior to the next Service Council monthly meeting.

 

Discussion
DISCUSSION

 

The individual listed below has been nominated to fill the vacant seat on the San Gabriel Valley Service Council by the seat’s nominating authorities. If approved by the Board, this appointment will serve out the remainder of the vacant seat’s three-year term. A brief listing of the nominee’s qualifications (Attachment A) and the nomination letter from the nominating authorities (Attachment B) are provided.

 

San Gabriel Valley

 

A.                      Salvador Melendez, San Gabriel Valley Service Council, New Appointment

Nominated by: Cities of Montebello, Monterey Park, and Rosemead

Term: July 1, 2022 - June 30, 2025

 

Determination_of_Safety_Impact

DETERMINATION OF SAFETY IMPACT

 

Maintaining the full complement of representatives on each Service Council to represent each service area is important. As each representative is to be a regular user of public transit, and each Council is composed of people from diverse areas and backgrounds, this enables each Council to better understand the needs of transit consumers, including the need for the safe operation of transit service and safe location of bus stops.

 

Equity_Platform

EQUITY PLATFORM

 

Metro seeks to appoint Service Council members that represent the diverse needs and priorities reflective of the demographics of each respective region.

 

In alignment with Metro’s Equity Platform, when there is a vacancy on any of the Service Councils, Metro shares the demographics of the Council region, the region’s transit riders, and the Council’s current membership with the nominating authority. They are strongly encouraged to consider nominating candidates that are reflective of the ridership of their regions. Service Council bylaws provide guidance on this process in which Metro Board Members confirm and appoint representatives of Service Councils based on nominations submitted through the locally adopted process by the designated nominating authorities.

 

For reference, the 2020 American Community Survey demographics and 2019 Metro Ridership Survey demographics for the region are compared to the membership.

 

Should this nominee be appointed, the San Gabriel Valley (SGV) Service Council membership will compare to the region and the region’s ridership as follows:

 

SGV Region Demographics

Hispanic

White

Asian/ Pacific Isl

Black

American Ind/ Alaska Native

Other

Council Region

49.7%

16.8%

28.0%

3.0%

0.2%

2.3%

Region Ridership

63%

13%

9%

9%

1%

5%

Membership/No.

5 (55%)

3 (33%)

1 (11%)

0 (0%)

0 (0%)

0 (0%)

 

The gender makeup of the SGV Service Council will be as follows:

 

Gender

SGV Membership/No.*

Los Angeles County

Male

77.7% / 7

49.7%

Female

22.2% / 2

50.3%

 

 

Implementation_of_Strategic_Plan_Goals

IMPLEMENTATION OF STRATEGIC PLAN GOALS

 

Approval of this recommendation supports the following Metro Strategic Plan Goal: 30 Enhance communities and lives through mobility and access to opportunity.

 

Alternatives_Considered

ALTERNATIVES CONSIDERED

 

The alternative to approving this appointment would be for this nominee to not be approved for an appointment. To do so would result in reduced effectiveness of the Service Councils, as it would increase the difficulty of obtaining the quorum necessary to allow the Service Council to formulate and submit recommendations to the Board. It would also result in the Service Council having a less diverse representation of their respective service areas.

 

Next_Steps
NEXT STEPS

 

Staff will continue to monitor the quality of bus service from the customer’s perspective, and share that information with the Service Councils for use in their work to plan and implement and improve bus service in their areas and the customer experience.

 

Attachments

ATTACHMENTS

 

Attachment A - Listing of Nominee’s Qualifications

Attachment B - Nomination Letter

 

Prepared_by

Prepared by: Dolores Ramos, Manager, Regional Service Councils, (213)

598-9715

Lilia Montoya, Deputy Chief Operations Officer, Admin &  Development, (213) 922-4061

 

Reviewed_By

Reviewed by: Conan Cheung, Chief Operations Officer, (213) 418-3034