Meeting_Body
OPERATIONS, SAFETY, & CUSTOMER EXPERIENCE COMMITTEE
OCTOBER 20, 2022
Subject
SUBJECT: MARKETING UPDATE - RESTORING CONFIDENCE IN THE SYSTEM
Action
ACTION: ORAL REPORT
Heading
RECOMMENDATION
Title
RECEIVE oral report on the safety marketing campaign focused on restoring confidence in the system through increased awareness and engagement about the public safety initiatives.
Equity_Platform
EQUITY PLATFORM
Equity is at the forefront or Metro’s effort to reimage public safety. Re-imagining public safety supports Metro’s Equity Platform goals by engaging historically underserved communities, utilizing well defined metrics, and listening and responding to our customer’s needs and concerns.
Prepared_by
Prepared by: Jennifer Vides, Chief Customer Experience Officer, (213) 922-4060
