Meeting_Body
REGULAR BOARD MEETING
DECEMBER 1, 2022
Subject
SUBJECT: ON-CALL COMMUNICATIONS SUPPORT SERVICES BENCH - TASK ORDER NO. 1
Action
ACTION: APPROVE RECOMMENDATION
Heading
RECOMMENDATION
Title
AUTHORIZE the Chief Executive Officer to award Task Order No. 1 under the Communications Support Services Bench Contract No. PS85397007 in the amount of $6,753,722.52 to Lee Andrews Group to provide Street Teams, Community Based Intervention Specialists, and Program Administration through the end of June 30, 2023. Subject to the resolution of any properly submitted protest(s).
Issue
ISSUE
In September 2022, the Metro Board of Directors approved the establishment of Communications Support Services Bench contracts (Bench) for an amount not-to-exceed $32,000,000 for a four-year term. The approval also limited staff delegated authority on Task Orders under these contracts to a maximum of $5,000,000.
Staff recommends that this Task Order be awarded above the $5,000,000 limit to expand the Street Team Program, which is integral to Metro's layered approach to public safety utilizing alternatives to policing.
Background
BACKGROUND
A holistic, equitable, and welcoming approach to public safety prioritizes building trust with our communities. Grounded in values of diversity, compassion, openness, and accountability, Metro is reimaging public safety so that riders feel safe in and around our transit system. The layered approach concentrates on three key areas, including rider and employee safety, customer care, and cleanliness, through programs such as the Metro Ambassadors and Street Teams Programs.
Metro has utilized Street Teams for outreach since the beginning of the pandemic in 2020. Initially, they distributed more than 250,0000 Personal Protective Equipment packets consisting of masks, hand sanitizer, and information on how to ride the Metro system safely. Since then, their roles and reach have expanded. They have been an on-the-ground presenc...
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