File #: 2022-0790   
Type: Informational Report Status: Filed
File created: 11/14/2022 In control: Operations, Safety, and Customer Experience Committee
On agenda: 1/19/2023 Final action: 1/19/2023
Title: RECEIVE AND FILE Office of the Inspector General (OIG) Report on Metro Transit Security Performance Audit for Fiscal Years 2021 and 2022.
Indexes: Audit, Board approved a Motion, Informational Report, Law enforcement, Law enforcement personnel, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Police, Safety, Safety and security, Security, Strategic planning
Attachments: 1. Attachment A - Metro Transit Security Performance Audit FY21 & FY22, 2. Attachment B - Management Responses, 3. Presentation
Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
JANUARY 19, 2023

Subject
SUBJECT: OFFICE OF THE INSPECTOR GENERAL (OIG) REPORT ON METRO TRANSIT SECURITY PERFORMANCE AUDIT FOR FISCAL YEARS 2021 AND 2022

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE Office of the Inspector General (OIG) Report on Metro Transit Security Performance Audit for Fiscal Years 2021 and 2022.

Issue
ISSUE

On February 23, 2017, the Metro Board passed a motion directing the Office of the Inspector General (OIG) to conduct an annual audit of each law enforcement services contract to determine how key performance indicators measure up against actual performance metrics. The audit is to ensure that Metro is receiving the services it is paying for. The OIG hired the consultant firm BCA Watson Rice LLP to conduct this audit for Fiscal Years 2021 and 2022.

Background
BACKGROUND

In 2017, LACMTA (Metro) awarded three separate five-year firm fixed unit rate contracts to the Los Angeles Police Department (LAPD), the Los Angeles County Sheriff's Department (LASD), and the Long Beach Police Department (LBPD) for transit law enforcement services to support day-to-day operations across Metro's entire service area. Metro also directly employs transit security officers who perform fare checks and bus/rail patrolling, as overseen by the Systems Security & Law Enforcement (SSLE) Department.



Discussion
DISCUSSION

The report discusses the following:
A. Visibility of Law Enforcement
B. Use of Force and Complaint Policies, Procedures, Management and Outcomes
C. Proactive Crime Policing Efforts
D. Homelessness Efforts and Effectiveness
E. System Security and Law Enforcement (SSLE) Department
F. Follow-up on Prior Years Recommendations

Overall Audit Conclusions
* Metro's System Security and Law Enforcement (SSLE) Department has various policing activities but has not established written targets for the level of visible presence and acti...

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