Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
JANUARY 19, 2023
Subject
SUBJECT: DISABILITY INTERACTIVE PROCESS/REASONABLE ACCOMMODATION SERVICES
Action
ACTION: APPROVE CONTRACT AWARD
Heading
RECOMMENDATION
Title
AUTHORIZE the Chief Executive Officer to award a four-year, firm fixed unit rate Contract No. PS92829000 to Shaw HR Consulting, Inc. to provide support with the administration of Metro's Disability Interactive Process for an amount not-to-exceed $1,122,000 for the two-year base term, plus $561,000 each for the two, one-year option terms, for a combined not-to-exceed amount of $2,244,000, subject to the resolution of any timely protest(s), if any.
Issue
ISSUE
Approval of the contract award will allow disability compliance services for Metro employees, which support compliance with Title I of the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).
Background
BACKGROUND
The internal Disability Compliance Team (DCT) manages the Disability Interactive Process for employees with work restrictions and/or leave needs and assists them by providing reasonable accommodations so they may return to work. Engaging with employees in the disability interactive process is a requirement of Title I of the ADA, as well as the California FEHA.
Between the years of 2008 and 2015, Metro sustained many adverse court judgements in disability discrimination lawsuits filed by employees. The agency was in need of immediate advice and assistance in resolving complex disability discrimination cases and guidance through the interactive process. Metro began contracting for administration of Metro's Disability Interactive Process in 2018 to mitigate further legal risk. The current agreement is set to expire on February 28, 2023.
Discussion
DISCUSSION
Shaw has a commendable six-year history with Metro in providing support to the administration of Metro's Disability Interactive Process on an ongoin...
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