File #: 2022-0843   
Type: Informational Report Status: Filed
File created: 12/7/2022 In control: Operations, Safety, and Customer Experience Committee
On agenda: 1/19/2023 Final action: 1/19/2023
Title: RECEIVE AND FILE Public Safety Report.
Sponsors: Executive Management Committee
Indexes: City of Los Angeles, Cleaning, Cleanliness (Graffiti Abatement), De-escalation, Emergency Operations Center, Gateway Cities (Southeast LA County) Service Sector, Gateway Cities subregion, Graffiti, Historic Broadway Station, Informational Report, Inglewood, Law enforcement, Little Tokyo/Arts District Station, Long Beach, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Metro Busway G Line, Metro Rail A Line, Metro Rail B Line, Metro Rail E Line, Metro Rail K Line, Metro Rail L Line, Metro Transit Ambassadors, North Hollywood, North Hollywood Station, Persons with disabilities, Protection, Rail Fleet Services, Rail Operations Control Center, Regional Connector Transit Corridor Project, Research, Ridership, Safety, Safety and security, Safety programs, Security, South Bay Cities subregion, South Bay Service Sector, Surveys, System safety, Training programs, Universal City/Studio City Station, Vehicle fires, Video, Work environment
Attachments: 1. Attachment A - Systemwide LE Overview Oct & Nov 2022, 2. Attachment B - MTA Supporting Data Oct & Nov 2022, 3. Attachment C - Transit Police Summary Oct & Nov 2022, 4. Attachment D - Monthly, Bi-Annual, Annual Comparison Oct & Nov 2022, 5. Attachment E - Violent, Prop, and Part 1 Crimes Oct & Nov 2022, 6. Attachment F - Demographics Data Oct & Nov 2022, 7. Attachment G - Bus & Rail Operator Assaults Oct & Nov 2022, 8. Attachment H - Sexual Harassment Crimes Oct & Nov 2022, 9. Presentation
Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
JANUARY 19, 2023
Subject
SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE Public Safety Report.

Issue
ISSUE

Metro's main priority is providing riders with a safe experience and work environment for employees. As noted in the 2021 Public Safety Survey, safety is a top concern for riders - about four-in-ten respondents who have reduced their Metro ridership cited concerns about their safety (not related to COVID) as a reason. Metro is researching, listening, reassessing current safety programs, and launching new safety initiatives. This report provides a status update on these public safety initiatives.

Background
BACKGROUND

Metro's mission is to provide a world-class transportation system that enhances the quality of life for everyone living, working, and playing in LA County. Metro has implemented several non-law enforcement initiatives to improve public safety and provide riders with the tools to report crime and foster an environment where they are empowered to look out for themselves and each other. The Chief Safety Office continues to incorporate information from surveys, customer complaints, and physical security assessments, amongst others, to analyze a wide array of safety-related issues. Using this information, Metro will formulate solutions to problems, anticipate future issues, and develop programs and initiatives for areas needing improvement.

Discussion
DISCUSSION

The Chief Safety Office is responsible for the public safety program's strategic and cohesive deployment. Through agency collaboration, the focus is to increase a safety presence on the system, protecting Metro riders, employees, and infrastructure and conducting fare and code enforcement. Furthermore, the Chief Safety Office oversees safety programs and tools such as the Respect the Ride pilot, the Transit Watch app, and other effort...

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