Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available.

Meeting Details

Meeting Name: Operations, Safety, and Customer Experience Committee Agenda status: Final
Meeting date/time: 5/21/2026 1:00 PM Minutes status: Draft  
Meeting location: One Gateway Plaza, Los Angeles, CA 90012, 3rd Floor, Metro Board Room
Watch online: https://boardagendas.metro.net Listen by phone: Dial 888-978-8818 and enter Access Code: 5647249# (English) or 7292892# (Español) To give written or live public comment, please see the top of page 4
Published agenda: Agenda Agenda Published minutes: Not available  
Agenda packet: Not available
Meeting video: eComment: Not available  
Attachments:
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2026-0167 30.ContractAUTHORIZE the Chief Executive Officer to award a 24-month firm-fixed price Contract No. PS135749000 to Dematic Corp. (Dematic) for the Automated Guided Vehicle (AGV) replacement to install 11 AGVs along with the associated software in the amount of $4,837,855, subject to the resolution of any properly submitted protest(s), if any.   Not available Not available
2026-0272 31.ContractAUTHORIZE the Chief Executive Officer to execute Modification No. 2 to the Recruitment Services Bench Contract Nos. PS95999000 with Partners in Diversity, Inc., PS95999001 with DeSanti, and PS95999002 with David Gomez Partners to continue supporting the identification and placement of qualified candidates for professional, management, and executive-level positions across the agency in an amount Not-To-Exceed (NTE) $200,000, increasing the cumulative contract value from $482,500 to $682,500, and extending the period of performance from September 1, 2026 to August 31, 2027.   Not available Not available
2026-0246 32.ContractAUTHORIZE the Chief Executive Officer to execute Modification No. 2 to Contract No. PS118995000 with Flying Lion, Inc. to continue to support security monitoring, emergency response, infrastructure inspections, and aerial situational awareness across the Metro transit system, in the amount of $497,764, increasing the total contract value from $497,780 to $995,544, and extending the period of performance from July 22, 2027, through July 21, 2029.   Not available Not available
2026-0116 33.AppointmentAPPROVE nominees for membership on Metro’s Gateway Cities, San Fernando Valley, San Gabriel Valley, South Bay Cities, and Westside Central Service Councils (Attachment A).   Not available Not available
2026-0279 34.Oral Report / PresentationRECOGNIZE Operations Employees of the Month.   Not available Not available
2026-0280 35.Oral Report / PresentationRECEIVE oral report on Metro Operations.   Not available Not available
2026-0221 36.ContractAUTHORIZE the Chief Executive Officer to execute Modification No. 1 to Contract No. OP128820000 with Throne Labs, Inc. to accelerate the deployment of the Throne smart restrooms and realign service levels, in the Not-to-Exceed (NTE) amount of $3,060,590, increasing the total NTE contract amount from $21,138,608 to $24,199,198.   Not available Not available
2026-0322 37.Informational ReportRECEIVE oral report that provides an update on Metro’s efforts to lead a comprehensive Station Activation Program.   Not available Not available
2026-0268 38.Informational ReportRECEIVE AND FILE Office of the Inspector General (OIG) Final Report on Review of Metro’s Payment System and Signage at Parking Lots for the 2026 FIFA World Cup   Not available Not available
2026-0269 39.Informational ReportRECEIVE AND FILE the Public Safety Report.   Not available Not available
2026-0186 40.Informational ReportRECEIVE AND FILE status report on Metro’s Public Safety Advisory Committee (PSAC).   Not available Not available
2026-0354  Informational ReportRECEIVE General Public Comment   Not available Not available