Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available.

Meeting Details

Meeting Name: Operations, Safety, and Customer Experience Committee Agenda status: Final
Meeting date/time: 9/17/2026 1:00 PM Minutes status: Draft  
Meeting location: One Gateway Plaza, Los Angeles, CA 90012, 3rd Floor, Metro Board Room
Watch online: https://boardagendas.metro.net Listen by phone: Dial 888-978-8818 and enter Access Code: 5647249# (English) or 7292892# (Español) To give written or live public comment, please see the top of page 4
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2026-0063 32.ContractAUTHORIZE the Chief Executive Officer to execute Contract Modification No. 34 to Contract No PS20113000, a cost plus fixed-fee contract with CH2M Hill, Inc. for the P2000 Light Rail Vehicle (LRV) Overhaul Program Consultant Support Services, increasing the Not-To-Exceed (NTE) contract price by $810,985.32, from $11,012,090.20 to $11,823,075.52, and extending the period of performance from September 30, 2026 through June 30, 2034. This requested increase to the NTE contract price is within the current P2000 LOP budget.   Not available Not available
2026-0479 33.AppointmentAPPROVE nominees for membership on Metro’s San Fernando Valley and Westside Central Service Councils (Attachment A).   Not available Not available
2026-0564 34.ContractAUTHORIZE the Chief Executive Officer to award a firm fixed price contract, Contract No. DR135489 for six swing loaders with hi-rail gears to SWNG Inc. (DBA Swingmaster), the lowest responsive and responsible bidder, for a total contract amount of $2,573,400, plus applicable California’s use tax, subject to the resolution of any properly submitted protest(s), if any.   Not available Not available
2026-0566 35.ContractAUTHORIZE the Chief Executive Officer to execute Modification No. 2 to Contract No. OP44851-20008370 with Prudential Overall Supply for uniform rental services, to exercise the one, three-year option in the Not-To-Exceed (NTE) amount of $3,575,446, increasing the total contract NTE amount from $3,256,271 to $6,831,717, and extending the period of performance from December 1, 2026 to November 30, 2029.   Not available Not available
2026-0567 36.ContractAUTHORIZE the Chief Executive Officer to execute Modification No. 4 to Contract No. OP964830008370 with Graffiti Shield, Inc. for stainless steel anti-graffiti film installation and replacement services for Regions 1, 2, and 3, to exercise the first one-year option in the Not-To-Exceed (NTE) amount of $5,737,859, increasing the total NTE contract amount from $15,722,845 to $21,460,704, and extending the period of performance from December 1, 2026, to November 30, 2027.   Not available Not available
2026-0541 37.Oral Report / PresentationRECOGNIZE Operations Employees of the Month.   Not available Not available
2026-0542 38.Oral Report / PresentationRECEIVE oral report on Metro Operations.   Not available Not available
2026-0569 39.BudgetAUTHORIZE the Chief Executive Officer to: INCREASE the Life of Project Budget (LOP) for the Project 205670 - Metro C Line Traction Power Substations Replacement by $63,000,000 increasing the Life of Project from $98,500,000 to $161,500,000.   Not available Not available
2026-0672 40.ContractAUTHORIZE the Chief Executive Officer (CEO) to execute Modification No. 25 to Contract No. PS272680011357 with Bicycle Transit Systems, Inc., DBA Revolution, to implement and support the grant funded expansion of the Metro Bike Share (MBS) system in the Not-To-Exceed (NTE) amount of $7,550,000, increasing the total contract value from $139,830,029 to $147,380,029.   Not available Not available
2025-1029 41.Informational ReportRECEIVE AND FILE Office of the Inspector General (OIG) Final Report on Review of Metro Rail Station Repairs.   Not available Not available
2026-0339 42.Informational ReportRECEIVE oral report that provides an update on Metro’s efforts to launch a comprehensive Station Activation Program.   Not available Not available
2026-0469 43.Oral Report / PresentationRECEIVE oral report on the quarterly Customer Experience Pulse Survey, customer experience improvements and marketing and communications campaign results.   Not available Not available
2026-0624 44.Informational ReportRECEIVE AND FILE Metro’s Public Safety Advisory Committee (PSAC) Update.   Not available Not available
2026-0572 45.Informational ReportRECEIVE AND FILE the Public Safety Report.   Not available Not available
2026-0667  Informational ReportRECEIVE General Public Comment   Not available Not available