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Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available.
Meeting Name: Operations, Safety, and Customer Experience Committee Agenda status: Final
Meeting date/time: 9/18/2025 1:00 PM Minutes status: Draft  
Meeting location: One Gateway Plaza, Los Angeles, CA 90012, 3rd Floor, Metro Board Room
Watch online: https://boardagendas.metro.net Listen by phone: Dial 888-978-8818 and enter Access Code: 5647249# (English) or 7292892# (Español) To give written or live public comment, please see the top of page 4
Published agenda: Agenda Agenda Published minutes: Not available  
Meeting video: eComment: Not available  
Attachments:
File #Agenda #TypeTitleActionResultAction DetailsAudio
2025-0446 32.AppointmentAPPROVE nominees for membership on Metro’s San Fernando Valley and Westside Central Service Councils (Attachment A).   Not available Not available
2025-0617 33.ContractAUTHORIZE the Chief Executive Officer to award a one-year firm fixed price contract, Contract No. OP126710000, to Merak North America for the purchase of 18 P3010 Light Rail Vehicle (LRV), Heating Ventilation Air Conditioning (HVAC) Assemblies in the amount of $1,408,500, effective date September 29, 2025, subject to the resolution of any properly submitted protest(s), if any.   Not available Not available
2025-0616 34.ContractAUTHORIZE the Chief Executive Officer to award a 66-month firm fixed price contract, Contract No. RR127894000 to Dellner, Inc. for the A650 Heavy Rail Vehicle (HRV) Coupler Overhaul in the amount Not-To-Exceed (NTE) $3,120,000, subject to the resolution of any properly submitted protest(s), if any.   Not available Not available
2025-0642 42.Informational ReportRECEIVE AND FILE the Office of the Inspector General (OIG) Final Report on the Review of Metro Bus Pass-Ups (Report No. 25-AUD-07) (Attachment A).   Not available Not available
2025-0614 35.Oral Report / PresentationRECOGNIZE Operations Employees of the Month.   Not available Not available
2025-0615 36.Oral Report / PresentationRECEIVE oral report on Metro Operations.   Not available Not available
2025-0437 37.ContractAUTHORIZE the Chief Executive Officer to: A. EXECUTE Contract Modification No. 19 to Contract No. OP30433488, a cost plus fixed-fee contract with HATCH Associates Consultants, Inc. (HATCH) for the A650 Heavy Rail Vehicle (HRV) Overhaul Program Consultant Support Services, increasing the Not-To-Exceed (NTE) amount by $11,930,792 from $8,615,474 to $20,546,266, and extending the period of performance from October 5, 2025, to June 30, 2031; and B. EXECUTE individual contract modifications within the Board-approved contract modification authority.   Not available Not available
2025-0555 38.ContractRECEIVE an oral report that provides an update on Metro’s efforts to launch a comprehensive Station Activation Program.   Not available Not available
2025-0445 39.Motion / Motion ResponseCONSIDER: A. RECEIVING AND FILING the quarterly update on the Transit Community Public Safety Department (TCPSD) Implementation Plan; and B. AUTHORIZING the resolution affirming Metro’s commitment to meet the minimum recruitment and training standards set by the California Commission on Peace Officer Standards and Training (POST), as required for membership in the POST Program.   Not available Not available
2025-0567 40.Informational ReportRECEIVE AND FILE updates on the enhanced access control strategies to improve safety for Metro riders and employees, including the weapons detection pilot, expansion of the TAP-to-Exit pilot, expansion of the Elevator Open-Door pilot, expansion of the Smart Restroom pilot, and expansion of the taller faregates pilot.   Not available Not available
2025-0577 41.Informational ReportRECEIVE AND FILE the Public Safety Report.   Not available Not available
2025-0581 43.Informational ReportRECEIVE AND FILE status report on Metro’s Public Safety Advisory Committee (PSAC).   Not available Not available
2025-0754  Informational ReportRECEIVE General Public Comment   Not available Not available