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Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available.
Meeting Name: Operations, Safety, and Customer Experience Committee Agenda status: Final
Meeting date/time: 7/17/2025 1:00 PM Minutes status: Draft  
Meeting location: One Gateway Plaza, Los Angeles, CA 90012, 3rd Floor, Metro Board Room
Watch online: https://boardagendas.metro.net Listen by phone: Dial 888-978-8818 and enter Access Code: 5647249# (English) or 7292892# (Español) To give written or live public comment, please see the top of page 4
Published agenda: Agenda Agenda Published minutes: Not available  
Meeting video: eComment: Not available  
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2025-0269 30.ContractAUTHORIZE the Chief Executive Officer to: A. AWARD a six-year firm fixed unit rate Consultant Bench contract to six firms in an amount Not-To-Exceed (NTE) $6,886,296.00, inclusive of $5,347,296 for Discipline A (Rail) and $1,539,000 for Discipline B (Bus), subject to the resolution of properly submitted protest(s), if any; and Discipline A: Rail 1. AtkinsRealis USA, Inc. - OP127274000 2. DB E.C.O. North America, Inc. - OP127274001 3. Hatch Associates Consultants, Inc. - OP127274002 4. Mott MacDonald Group, Inc. - OP127274003 Discipline B: Bus 1. Capitol Government Contract Specialists - OP127274004 2. Hatch Associates Consultants, Inc. - OP127274005 3. STV Incorporated - OP127274006 B. EXECUTE the Task Orders under these contracts within the NTE cumulative amount of $6,886,296.00.   Not available Not available
2025-0406 31.ContractAUTHORIZE the Chief Executive Officer to: A. AWARD a firm fixed unit rate Contract No. OP91160(3)001R1 for Region 1 to Strive Well-Being, Inc. to provide graffiti abatement services in the Not-To-Exceed (NTE) amount of $2,683,930 for the three-year base period, and $1,991,400 for the one, two-year option term, for a combined NTE amount of $4,675,330, effective October 1, 2025, subject to the resolution of any properly submitted protest(s), if any; B. AWARD a firm fixed unit rate Contract No. OP91160(3)002R2 for Region 2 to BriteWorks, Inc. to provide graffiti abatement services in the NTE amount of $3,436,171 for the three-year base period, and $2,458,952 for the one, two-year option term, for a combined NTE amount of $5,895,123, effective October 1, 2025, subject to the resolution of any properly submitted protest(s), if any; and C. AWARD a firm fixed unit rate Contract No. OP91160(3)003R3 for Region 3 to Urban Graffiti Enterprises, Inc. to provide graffiti abatement services in the NTE amount of $5,002,335 for the three-year base period, and $3,334,890 for the one, two-year opti   Not available Not available
2025-0460 32.PolicyAPPROVE the D Line Subway Extension Project Sections 1, 2, and 3 Title VI Service and Fare Equity Analysis (Attachment A).   Not available Not available
2025-0506 33.ContractAUTHORIZE the Chief Executive Officer to: A. EXECUTE Contract Modification No. 31 to Contract No PS20113000, a cost plus fixed-fee contract with CH2M Hill, Inc. for the P2000 Light Rail Vehicle (LRV) Overhaul Program Consultant Support Services, increasing the Not-To-Exceed (NTE) contract price by $1,448,394.00 from $9,563,696.20 to $11,012,090.20, and extending the period of performance from December 31, 2025, to June 30, 2026; and B. EXECUTE individual contract modifications within the Board-approved contract modification authority.   Not available Not available
2025-0482 34.ContractAUTHORIZE the Chief Executive Officer (CEO) to: A. EXECUTE Modification No. 19 to Contract No. PS272680011357 with Bicycle Transit Systems, Inc. (BTS) to exercise up to three, one-month options each separately as needed from September 1, 2025, to November 30, 2025, to continue Metro Bike Share (MBS) program services in an amount not to exceed $3,627,011, increasing the total contract value from $121,022,457 to $124,649,468; and B. EXECUTE future Modifications to Contract No. PS272680011357 with BTS to extend the period of performance for up to six additional one-month options, each separately as needed, from December 1, 2025 to May 31, 2026, to continue MBS program services in an amount not to exceed $7,500,000 increasing the total contract value from $124,649,468 to $132,149,468.   Not available Not available
2025-0461 35.Oral Report / PresentationRECOGNIZE Operations Employees of the Month.   Not available Not available
2024-1139 36.PolicyADOPT the Metro Non-Revenue Vehicle Procurement Policy (Attachment A).   Not available Not available
2025-0304 37.Informational ReportADOPT the 2025 Transit Service Policy (Attachment A).   Not available Not available
2025-0327 38.ContractAUTHORIZE the Chief Executive Officer to: A. ESTABLISH a Life-of-Project (LOP) Budget of $17,000,000 for the Rail Operations Control (ROC) Facility Expansion Project; B. AWARD a firm fixed price, sole source Contract No. C130977000 to Williams Scotsman, Inc. dba WillScot, in the amount of $13,200,048, for the design and construction of a multi-modular building, to relocate Los Angeles County Sherriff’s Department (LASD) personnel to Metro Division 4 that are currently housed at the ROC and accommodate the ROC facility expansion, subject to the resolution of properly submitted protest(s), if any; C. FIND that there is only a single source of procurement for the item set forth in Recommendation B above and that the sole purpose is to construct a multi-modular facility to serve as a Metro transit law enforcement facility supporting LASD and Transit Community Public Safety Department (TCPSD) operations; and D. EXECUTE individual contract modifications within and up to the Board authorized Contract Modification Authority (CMA) limit. (REQUIRES TWO-THIRDS VOTE OF THE FULL B   Not available Not available
2025-0476 39.ContractAUTHORIZE the Chief Executive Officer to: A. AWARD Contract Nos. AE52668000 with Kimley-Horn and Associates, Inc.; AE52668001 with Iteris, Inc.; AE52668002 with Parsons Transportation Group, Inc.; and AE52668003 with Advantec Consulting Engineers, Inc., respectively, for the Shared Mobility Intelligent Transportation Systems On-Call Services bench for a four-year period for a cumulative Not-To-Exceed (NTE) amount of $50,000,000, subject to the resolution of any properly submitted protest(s), if any; and B. EXECUTE Task Orders within the approved NTE cumulative value.   Not available Not available
2025-0462 40.Oral Report / PresentationRECEIVE oral report on Metro Operations.   Not available Not available
2024-0977 41.Oral Report / PresentationRECEIVE oral report on the ZEB Program. in response to Motion 31.1.   Not available Not available
2025-0473 42.Oral Report / PresentationRECEIVE AND FILE status report on Metro Micro pilot service operations.   Not available Not available
2025-0305 43.Informational ReportRECEIVE AND FILE status update on NextGen Bus Ridership.   Not available Not available
2025-0508 44.Informational ReportRECEIVE AND FILE the Public Safety Report.   Not available Not available
2025-0509 45.Informational ReportRECEIVE AND FILE status report on Metro’s Response to Eaton & Pacific Palisades Wildfires.   Not available Not available
2025-0561  Informational ReportRECEIVE General Public Comment   Not available Not available