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Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available.
Meeting Name: Operations, Safety, and Customer Experience Committee Agenda status: Final
Meeting date/time: 11/20/2025 1:00 PM Minutes status: Draft  
Meeting location: One Gateway Plaza, Los Angeles, CA 90012, 3rd Floor, Metro Board Room
Watch online: https://boardagendas.metro.net Listen by phone: Dial 888-978-8818 and enter Access Code: 5647249# (English) or 7292892# (Español) To give written or live public comment, please see the top of page 4
Published agenda: Agenda Agenda Published minutes: Not available  
Meeting video: eComment: Not available  
Attachments:
File #Agenda #TypeTitleActionResultAction DetailsAudio
2025-0464 19.ContractWITHDRAWN: AUTHORIZE the Chief Executive Officer to: A. AWARD a seven-year, firm fixed unit rate contract, Contract No. OP128598000 to EO Charging US, Inc., for the acquisition and installation of up to 73 on-route opportunity chargers and associated components, parts, and software, and a Service Level Agreement (SLA) for the maintenance of the equipment in the Not-To-Exceed (NTE) amount of $47,193,912, subject to the resolution of any properly submitted protest(s), if any; and B. EXECUTE individual contract modifications within the Board-approved CMA.   Not available Not available
2025-0471 20.ContractAUTHORIZE the Chief Executive Officer to award a firm-fixed price contract, Contract No. DR124275(2)000 to Martinez Engineering, LLC for the Metro E Line Underground Tunnel Radio System Replacement in the amount of $2,494,602, subject to the resolution of any properly submitted protest(s), if any.   Not available Not available
2025-0695 21.ContractAUTHORIZE the Chief Executive Officer to award a two-year, Indefinite Delivery/Indefinite Quantity (IDIQ) Contract No. MA125897000 to Safety Vibe, Inc., the lowest responsive and responsible bidder, to supply safety vests in the Not-to-Exceed (NTE) amount of $1,763,791.48, inclusive of sales tax; subject to the resolution of any properly submitted protest(s), if any.   Not available Not available
2025-0746 22.ContractAUTHORIZE the Chief Executive Officer to award a firm fixed unit rate Contract No. OP127011(2)0008370 to Majestic Fire Inc., DBA Kord Fire Protection, to provide chemical fire suppression testing, replacement and certification services in the Not-To-Exceed (NTE) amount of $819,035 for the three-year base period, $273,145 for option year one, and $273,145 for option year two, for a combined NTE amount of $1,365,325, effective March 1, 2026, subject to the resolution of any properly submitted protest(s), if any.   Not available Not available
2025-0852 23.Informational ReportAUTHORIZE the Chief Executive Officer (CEO) to: A. AWARD a five-year firm fixed unit rate Contract No. PS131648000 to Intueor Consulting, Inc. to provide program support for the implementation of the Advanced Transportation Management System (ATMS) II Computer Aided Dispatch / Automated Vehicle Location (CAD/AVL) System in the Not-to-Exceed (NTE) amount of $10,799,089.84, subject to the resolution of any properly submitted protest(s), if any; and B. EXECUTE individual contract modifications within the Board-approved contract modification authority.   Not available Not available
2025-0859 24.ContractCONSIDER: A. FINDING that the procurement of Metro Bus Engine Cooling System Rebuild Kit under Public Utilities Code (PUC) Section 130237, as an Original Equipment Manufacturer (OEM) item, constitutes a single source procurement method for the purpose of duplicating equipment already in use; and B. AUTHORIZE the Chief Executive Officer to award a single source, one-year, Indefinite Delivery, Indefinite Quantity Contract No. SD129781000 to Engineered Machined Products, Inc. (EMP) for 140 kits to rebuild EMP engine cooling systems currently installed on Metro buses. The one-year contract is for a total Not- To- Exceed (NTE) contract amount of $807,154.60 inclusive of sales tax; subject to the resolution of any properly submitted protest(s), if any. (REQUIRES TWO-THIRDS VOTE OF THE FULL BOARD)   Not available Not available
2025-0861 25.ProgramAPPROVING a total of $9,918,750 for the continued Direct Annual Allocation for Transit Service on the I-110 and I-10 ExpressLanes for Fiscal Year 2026 (FY26) as shown in Attachment A.   Not available Not available
2025-0967 26.ContractAUTHORIZE the Chief Executive Officer to: A. AWARD a firm fixed unit rate Contract No. OP91160(3)001R1 for Region 1 to BriteWorks, Inc. to provide graffiti abatement services in the Not-To-Exceed (NTE) amount of $2,740,433 for the three-year base period, and $1,975,184 for the one, two-year option term, for a combined NTE amount of $4,715,617, effective February 1, 2026, subject to the resolution of any properly submitted protest(s), if any; and B. AWARD a firm fixed unit rate Contract No. OP91160(3)002R2 for Region 2 to Strive Well- Being, Inc. to provide graffiti abatement services in the NTE amount of $3,424,320 for the three-year base period, and $2,387,760 for the one, two-year option term, for a combined NTE amount of $5,812,080, effective February 1, 2026, subject to the resolution of any properly submitted protest(s), if any.   Not available Not available
2025-0860 27.Informational ReportRECEIVE AND FILE status report on the bus and rail service changes effective Sunday, December 14, 2025.   Not available Not available
2025-0884 28.Oral Report / PresentationRECOGNIZE Operations Employees of the Month.   Not available Not available
2025-0885 29.Oral Report / PresentationRECEIVE oral report on Metro Operations.   Not available Not available
2025-0921 18.Motion / Motion ResponseRECEIVE AND FILE a feasibility study of water taxi service between San Pedro and Long Beach (Attachment A).   Not available Not available
2025-0824 30.Oral Report / PresentationAUTHORIZE the Chief Executive Officer to: A. RECEIVE AND FILE quarterly status report on the ZEB Program; B. UTILIZE the Washington Department of Enterprise Services Contract or Colorado State Contract for a not-to-exceed expenditure amount of $50,000,000 inclusive of sales tax, for up to 40 battery electric buses (BEBs); and C. APPROVE a Life-Of-Project (LOP) budget in the amount of $52,000,000 for the purchase of up to 40 BEBs, professional and technical support, labor and contingency under Capital Project 201078.   Not available Not available
2025-0891 31.Informational ReportRECEIVE AND FILE the Public Safety Report.   Not available Not available
2025-0982  Informational ReportRECEIVE General Public Comment   Not available Not available