Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available.
Meeting Name: Ad Hoc Customer Experience Committee Agenda status: Final
Meeting date/time: 3/15/2018 1:00 PM Minutes status: Draft  
Meeting location: One Gateway Plaza, Los Angeles, CA 90012, 3rd Floor, Metro Board Room
Published agenda: Agenda Agenda Published minutes: Not available  
Meeting video: eComment: Not available  
Attachments:
File #Agenda #TypeTitleActionResultAction DetailsAudio
2017-0923 25.Informational ReportRECEIVE AND FILE Report on Increasing Public Transit and Rideshare Use Study.   Not available Not available
2018-0071 26.Oral Report / PresentationRECEIVE oral report on the UCLA/SCAG Study on Falling Transit Ridership in Southern California.   Not available Not available
2018-0076 28.Oral Report / PresentationRECEIVE oral report on Pass Programs (U-, A-, B-).   Not available Not available
2018-0077 29.Oral Report / PresentationRECEIVE oral report on Marketing Efforts - FY19.   Not available Not available
2018-0051 5.PolicyAUTHORIZE the Chief Executive Officer to: A. REPLACE Day Pass sales onboard bus with ability to purchase Stored Value and Metro base fare onboard bus; B. ELIMINATE tokens and transition to TAP; C. IMPLEMENT a consistent $2 fee for TAP cards system-wide; and D. FIND that the proposed change in adding Stored Value sales aboard buses results in a Disparate Impact (See Attachment D) but there is substantial legitimate justification for the proposed change and there are no alternatives that would have a less disparate impact on minority riders.   Not available Not available