Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available. Details Meeting Name: Ad Hoc Customer Experience Committee Agenda status: Final Meeting date/time: 5/17/2018 1:00 PM Minutes status: Draft   Meeting location: One Gateway Plaza, Los Angeles, CA 90012, 3rd Floor, Metro Board Room Published agenda: Agenda Published minutes: Not available   Meeting video: Audio eComment: Not available   Attachments: Meeting Items (4) 4 records Group Clear sorting Clear grouping Group by Type Group by Result Export Export to Excel Export to PDF Export to Word Show: Legislation only Legislation only All agenda items File # Agenda # Type Title Action Result Action Details Audio 2018-0214 37. Motion / Motion Response CONSIDER: A. AUTHORIZING the Chief Executive Officer to expand the Multidisciplinary Homeless Outreach Program (C3) from 2 to 8 outreach teams operating seven days a week on Metro rail, bus and at Union Station. Staffing levels will be assessed annually thereafter; and B. RECEIVING AND FILING Metro’s inventory planning assessment for homeless temporary housing.     Not available Not available 2018-0227 41. Contract RECEIVE AND FILE TAP Mobile and Account-Based System update.     Not available Not available 2018-0224 42. Oral Report / Presentation RECEIVE oral report on Metro’s Strategic Plan.     Not available Not available 2018-0240 43. Informational Report RECEIVE AND FILE status report identifying the most severely congested bus corridors within Metro’s service area.     Not available Not available