Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available. Details Meeting Name: Ad Hoc Customer Experience Committee Agenda status: Final Meeting date/time: 6/21/2018 1:00 PM Minutes status: Draft   Meeting location: One Gateway Plaza, Los Angeles, CA 90012, 3rd Floor, Metro Board Room Published agenda: Agenda Published minutes: Not available   Meeting video: Audio eComment: Not available   Attachments: Meeting Items (5) 5 records Group Clear sorting Clear grouping Group by Type Group by Result Export Export to Excel Export to PDF Export to Word Show: Legislation only Legislation only All agenda items File # Agenda # Type Title Action Result Action Details Audio 2018-0229 38. Oral Report / Presentation RECEIVE oral report on NextGen Bus Study Service Parameters Update.     Not available Not available 2018-0305 55. Informational Report RECEIVE AND FILE report identifying examples of actions available to mitigate the effects of severe bus congestion.     Not available Not available 2018-0365 56. Oral Report / Presentation RECEIVE report by the Chief Executive Officer · Ridership Initiatives     Not available Not available 2018-0286 57. Informational Report RECEIVE AND FILE status report on Accessibility Enhancements.     Not available Not available 2018-0381   Informational Report Receive GENERAL PUBLIC COMMENT     Not available Not available