Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available.
Meeting Name: Operations, Safety, and Customer Experience Committee Agenda status: Final
Meeting date/time: 2/16/2023 12:30 PM Minutes status: Draft  
Meeting location: Watch online: https://boardagendas.metro.net Listen by phone: Dial 888-251-2949 and enter Access Code: 8231160# (English) or 4544724# (EspaƱol)
To give written or live public comment, please see the top of page 4
Published agenda: Agenda Agenda Published minutes: Not available  
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File #Agenda #TypeTitleActionResultAction DetailsAudio
2022-0842 21.Informational ReportAUTHORIZE the Chief Executive Officer to award a firm fixed price contract DR827453000 to Los Angeles Truck Centers, LLC, the lowest responsive and responsible bidder for three (3) CNG Armored Vault Trucks for a firm fixed price of $1,211,139.67, inclusive of sales tax and fees, subject to resolution of any properly submitted protest(s), if any.   Not available Not available
2022-0866 22.ContractAUTHORIZE the Chief Executive Officer to award a five-year, firm fixed unit rate Contract No. PS75883000 to Phamatech, Inc. (Phamatech) to provide drug testing laboratory analysis services in an amount not-to-exceed $377,025 for a base term of three years, plus $135,675 for each of the two, one-year option terms for a combined not-to-exceed amount of $648,375, effective April 1, 2023, subject to the resolution of any timely protest(s), if any.   Not available Not available
2022-0870 23.ContractAUTHORIZE the Chief Executive Officer to: A. AWARD seven (7) bench Contract Nos. PS43815000 through PS43815006, for Customer Experience (CX) research services to the firms listed below, for a total not-to-exceed amount of $6,893,226 for the initial three-year base term, plus $2,531,252 for the first, one-year option and $2,657,814 for the second, one-year option, for a combined total not-to-exceed amount of $12,082,292, effective March 1, 2023, subject to resolution of protest(s), if any; and 1. Discipline 1: Intercept Survey 1.1 ETC Institute 1.2 Hispanispace, LLC dba ThinkNow Research 1.3 Maroon Society, Inc. 1.4 Redhill Group, Inc. 2. Discipline 2: Online and Telephone Survey 2.1 Barrios and Associates, LLC dba Communications Lab 2.2 EMC Research, Inc. 2.3 Maroon Society, Inc. 2.4 Quantum Market Research, Inc. 2.5 Redhill Group, Inc. 3. Discipline 3: Qualitative Research 3.1 Barrios and Associates, LLC dba Communications Lab 3.2 EMC Research, Inc. 3.3 Hispanispace, LLC dba ThinkNow Research 3.4 Maroon Society 3.5 Quantum Market Research, Inc. 3.6 Redhill Group, Inc. 4. Disci   Not available Not available
2023-0079 9.Oral Report / PresentationRECEIVE AND FILE the report on Reimagining Westlake/MacArthur Park Station Thru Pilot Interventions.   Not available Not available
2022-0731 24.Informational ReportRECOGNIZE Operations Employees of the Month.   Not available Not available
2023-0047 25.Informational ReportRECEIVE oral report on Operations ridership, hiring, and service restoration.   Not available Not available
2022-0867 26.Informational ReportRECEIVE AND FILE Public Safety Report.   Not available Not available
2023-0071  Informational ReportRECEIVE General Public Comment   Not available Not available