Meeting_Body
OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE
OCTOBER 15, 2020
Subject
SUBJECT: MONTHLY UPDATE ON TRANSIT SAFETY AND SECURITY PERFORMANCE
Action
ACTION: RECEIVE AND FILE
Heading
RECOMMENDATION
Title
RECEIVE AND FILE Transit Safety and Security Report
Issue
ISSUE
This report reflects August 2020 performance data as reported under the transit policing deployment strategy which is a combination of in-house fare compliance officers, private security for fixed assets and a multi-agency law enforcement deployment strategy by the Los Angeles Police Department (LAPD), Los Angeles County Sheriff's Department (LASD), and Long Beach Police Department (LBPD). In addition, the report highlights initiatives from the System Security and Law Enforcement department and its efforts to create a safer environment for Metro employees and a safer experience for Metro customers.
BACKGROUND
The System Security and Law Enforcement (SSLE) department entered into a multi-agency policing partnership in 2017 to increase the number of police on the Metro system to provide a greater, more visible "felt presence" of police to help deter criminal activity on Metro buses and trains.
Discussion
DISCUSSION
LAW ENFORCEMENT CONTRACT COMPLIANCE
SSLE's Compliance group continues, and remains, fully committed to ensure that Metro is receiving the transit law enforcement services it is paying for and although, subsequent testing of the Mobile Phone Validator (MPV) dashboard has shown uneven to subpar results, SSLE staff is working on multiple pilot projects to validate which officers logged into the MPV application and to view real-time video footage of their locations.
* Starting September 15, 2020 use an alternative feature from the Mobile Device Manager (MDM) system and compare the data with the submitted law enforcement weekly schedules. The intent of this pilot is to validate which officers logged into the MPV application, at what time, and at wh...
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