Metro - File #: 2019-0460

• File #: 2019-0460
• Type: Plan
• Status: Agenda Ready
• File created: 5/30/2019
• In control: Operations, Safety, and Customer Experience Committee
• On agenda: 7/18/2019
• Title: CONSIDER: A. APPROVING the Regional Service Concept, which is the framework for restructuring Metro's bus routes and schedules for NextGen and includes: 1. Goals and objectives of the new bus network; 2. Measures of success; 3. Route and network design concepts based on public input and data analysis; 4. Framework for balancing tradeoffs that consider Metro's Equity Platform; and B. FOLLOWING approval by all five Regional Service Councils, the Board shall then approve the final NextGen Service Plan.
• Sponsors: Finance, Budget and Audit Committee
• Indexes: Accessibility, Advertising, Budgeting, Customer service, Metro Equity Platform, Minorities, NextGen Bus Study, Outreach, Pedestrians, Plan, Public service, Research, Safety, Security, Strategic planning, Surveys, Title VI Requirements, Transit buses, Transit operators, Transit System, Travel patterns, Travel time
• Related files: 2019-0572, 2019-0573, 2019-0600

Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
JULY 18, 2019

Subject
SUBJECT: NEXTGEN REGIONAL SERVICE CONCEPT

Action
ACTION: APPROVE RECOMMENDATION

Heading
RECOMMENDATION

Title
CONSIDER:

A. APPROVING the Regional Service Concept, which is the framework for restructuring Metro's bus routes and schedules for NextGen and includes:
1. Goals and objectives of the new bus network;
2. Measures of success;
3. Route and network design concepts based on public input and data analysis;
4. Framework for balancing tradeoffs that consider Metro's Equity Platform; and

B. FOLLOWING approval by all five Regional Service Councils, the Board shall then approve the final NextGen Service Plan.

Issue
ISSUE

In January 2018, Metro began the NextGen Bus Study aimed at reimagining the bus network to be more relevant, reflective of, and attractive to the diverse customer needs within Los Angeles County. This process is divided into four phases:

1. Conduct market research, travel demand analysis and existing service evaluation to identify areas of success, deficiency, and gaps within the network;
2. Establish a Regional Service Concept to guide the development of the NextGen Service Plan;
3. Develop the NextGen Service Plan, including routing, stop spacing, frequency, span of service, and coordination with municipal operators;
4. Implement the NextGen Service Plan through extensive engagement and public hearing process.

This report requests approval of a Regional Service Concept that defines the goals and objectives of the new bus network, measures of success, route and network design concepts based on public input and data analysis, and framework for balancing tradeoffs that consider Metro's Equity Platform.


Discussion
DISCUSSION

Given the transforming landscape of transportation and travel demand within Los Angeles County, Metro embarked on an effort in January 2018 to reimagine the bus network to be more relevant, reflective of, and attractiv...