Meeting_Body
OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE
JUNE 17, 2021
Subject
SUBJECT: JUNE 2021 SERVICE CHANGE
Action
ACTION: RECEIVE AND FILE
Heading
RECOMMENDATION
Title
RECEIVE AND FILE status report on June 2021 service change.
Issue
ISSUE
Metro implements transit service changes (bus and rail) in June and December of each year. Metro plans to implement the next service change on Sunday June 27, 2021.
Background
BACKGROUND
Metro's twice annual service change program allows Metro to improve the customer experience through revised transit routes and schedules. The June 2021 service changes focuses on rebuilding service as riders return to the system while adjusting service consistent with the NextGen Bus Plan focused on building a fast, frequent, and reliable Metro bus network. The changes are consistent with Board Motions 10.1 and 27.1 for service restoration.
Discussion
DISCUSSION
The June 2021 service change focuses on the following key areas of improvement for Metro bus service as the second phase of NextGen Bus Plan implementation with a particular focus on the San Fernando Valley and San Gabriel Valley:
* Increasing overall service from 5.6 million revenue service hours (annualized) as at December 2020 to 6.5 million revenue service hours (annualized), consistent with phase one of recent Board Motion 27.1 on service restoration:
o Focus on improving daytime weekday frequencies on Metro's highest ridership (NextGen Tier 1) lines as well as contracted lines and lines in the San Fernando Valley and San Gabriel Valley.
o Additional 2,073 trips weekdays (+18.9%), additional 1,491 trips Saturdays (+17.3%), and 1,622 trips Sundays (+19.5%)
* Consolidating Metro Rapid & Local service on an additional eight key corridors. This maximizes service frequency with slightly wider than existing local bus stop spacing while retaining Metro Rapid attributes such as transit signal priority. This is the second round of such Rapid/Local c...
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