Metro - File #: 2017-0512

• File #: 2017-0512
• Type: Contract
• Status: Passed
• File created: 7/18/2017
• In control: Finance, Budget and Audit Committee
• On agenda: 9/20/2017
• Final action: 9/28/2017
• Title: AUTHORIZE the Chief Executive Officer to execute Modification No. 6 to Contract No. PS30203139 with Axiom xCell, Inc. (Axiom) to provide additional functionality enhancements for the use of Mobile Phone Validator (MPV) by fare compliance officers to deduct fares on TAP cards, additional security, and data management improvements for an additional cost of $567,137, and extend the monthly support services for an additional two years to November 29, 2019, in an amount of $371,832. This Contract Modification increases the total contract value by $938,969, from $1,061,975 to $2,000,944.
• Sponsors: Finance, Budget and Audit Committee
• Indexes: Application, Budgeting, Contracts, Enhancement To Tap'S Application Program Interface (Api) To Work With Third Party Applications, Servers And Database (Project), Maintenance, Procurement, Security
• Related files: 2019-0594

Date	Action By	Action	Result
9/28/2017	Board of Directors - Regular Board Meeting
9/20/2017	Finance, Budget and Audit Committee

Meeting_Body
FINANCE, BUDGET AND AUDIT COMMITTEE

SEPTEMBER 20, 2017


Subject
SUBJECT: TRANSIT ACCESS PASS (TAP) MOBILE PHONE VALIDATOR
Action
ACTION: APPROVE CONTRACT MODIFICATION

Heading
RECOMMENDATION

Title
AUTHORIZE the Chief Executive Officer to execute Modification No. 6 to Contract No. PS30203139 with Axiom xCell, Inc. (Axiom) to provide additional functionality enhancements for the use of Mobile Phone Validator (MPV) by fare compliance officers to deduct fares on TAP cards, additional security, and data management improvements for an additional cost of $567,137, and extend the monthly support services for an additional two years to November 29, 2019, in an amount of $371,832. This Contract Modification increases the total contract value by $938,969, from $1,061,975 to $2,000,944.

Issue
ISSUE

The current contract with Axiom that provides monthly service and technical support for the MPV application will expire on November 29, 2017. Currently, the MPV application installed on fare compliance officers' mobile phones allows them to electronically query TAP cards to determine if riders are in compliance with Metro's fare policy but it will not deduct fares from cards that have not been tapped when boarding the bus or before boarding the train. However, this enhancement will allow fare compliance officers the ability to activate passes or deduct fares from TAP cards that have not been tapped before boarding.

Discussion
DISCUSSION

The MPVs allow fare enforcement officers to perform the core duties of their assignment and have been used to check fare compliance over 15 million times from the launch of the application in March 2015 through January 2017. Modification No. 5, awarded on November 10, 2015, improved the MPV application by providing backup systems, improved security, and limited interoperability with third party applications (e.g., Bike Share and Parking Enforcement). Over the past year, TAP has worked closely with Transit Co...