File #: 2020-0679   
Type: Appointment Status: Passed
File created: 9/30/2020 In control: Board of Directors - Regular Board Meeting
On agenda: 1/28/2021 Final action: 1/28/2021
Title: APPROVE Erin Nash for membership on Metro's San Fernando Valley Service Council.
Sponsors: Operations, Safety, and Customer Experience Commit
Indexes: Appointment, Customer service, Ridership, San Fernando Valley Service Council, San Fernando Valley subregion, Strategic planning, Surveys
Attachments: 1. Attachment A – Nominee’s Listing of Qualifications, 2. Attachment B – Nomination Letter
Related files: 2021-0022

Meeting_Body

OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE

JANUARY 21, 2021

 

Subject

SUBJECT:                     MEMBERSHIP ON METRO’S SAN FERNANDO VALLEY SERVICE COUNCIL

 

Action

ACTION:                     APPROVE NOMINATION

 

Heading

RECOMMENDATION

 

Title

APPROVE Erin Nash for membership on Metro’s San Fernando Valley Service Council.                     

 

Issue

ISSUE

 

A member of the San Fernando Valley Service Council submitted her resignation effective October 1, 2020. The terms of this now-vacant seat is July 1, 2020 - June 30, 2023.

 

Discussion

DISCUSSION

 

Metro seeks to appoint Service Council members reflective of the demographics of each respective region. The 2018 American Community Survey demographics of the San Fernando Valley Service Council region where this appointment is to be made as compared to the demographics of the region’s ridership as deduced from the 2019 Metro Rider’s Survey, and the membership of the Council with this appointment is as follows:

 

Race

Hispanic

White

Asian

Black

Native

Other

SFV Membership

4 (44%)

4 (44%)

0%

11%

0%

0%

SFV Ridership Demographics

63%

13%

9%

9%

1%

5%

SFV Resident Demographics

41.2%

41.1%

11.1%

3.6%

0.2%

2.8%

 

If approved by the Board, this appointment will serve the remainder of the July 1, 2020 - June 30, 2023 term. A brief listing of the nominee’s qualifications and the nomination letter are provided in Attachments A and B.

 

A.                      Erin Nash, San Fernando Valley Service Council, New Appointment

Nominated by: Los Angeles Mayor Eric Garcetti

Term Ending: June 30, 2023

 

The demographic makeup of the San Fernando Valley Service Council with the appointment of this nominee will consist of four (4) Hispanic members, four (4) White members, and one (1) Black member as self-identified by the members in terms of racial/ethnic identity. The gender breakdown of the Council will be five (5) men and four (4) women.

 

Determination_Of_Safety_Impact

DETERMINATION OF SAFETY IMPACT

 

Maintaining the full complement of representatives on each Service Council to represent each service area is important. As each representative is to be a regular user of public transit, and each Council is composed of people from diverse areas and backgrounds, this enables each Council to better understand the needs of transit consumers including the need for safe operation of transit service and safe location of bus stops.

 

Implementation_of_Strategic_Plan_Goals

IMPLEMENTATION OF STRATEGIC PLAN GOALS

 

Approval of this recommendation supports the following Metro Strategic Plan Goal: 30 Enhance communities and lives through mobility and access to opportunity.

 

Next_Steps

NEXT STEPS

 

Staff will continue to monitor the major contributors to the quality of bus service from the customer’s perspective, and share that information with the Service Councils for use in their work to plan and to implement and improve bus service in their areas and the customer experience using our bus service.

 

Attachments

ATTACHMENTS

 

Attachment A - Nominee’s Listing of Qualifications

Attachment B - Nomination Letter

 

Prepared_by

Prepared by: Conan Cheung, Sr. Executive Officer, Service Development, Scheduling

and Analysis, (213) 418-3034

Dolores Ramos, Chief Administrative Analyst, Regional Service Councils,

(213) 922-1210

 

Reviewed_By

Reviewed by: James T. Gallagher, Chief Operations Officer, (213) 418-3108