File #: 2020-0704   
Type: Motion / Motion Response Status: Passed
File created: 10/9/2020 In control: Board of Directors - Regular Board Meeting
On agenda: 3/25/2021 Final action: 3/25/2021
Title: AUTHORIZE the Chief Executive Officer to: A. APPROVE moving forward with the fare capping pilot; and B. NEGOTIATE and execute project-related contract awards, including contract modifications, up to the amount needed for software development and integration to implement fare capping.
Sponsors: Executive Management Committee
Indexes: Budget, Budgeting, Contracts, Fare Structure, Fare Zone, Fareless System Initiative, James Butts, Kathryn Barger, Motion / Motion Response, Payment, Purchasing, Ridership, Strategic planning, Testing, Ticket vending machines, Transfer on 2nd Boarding, Transit System
Attachments: 1. Presentation
Related files: 2020-0355, 2020-0638, 2020-0565, 2023-0002, 2022-0351, 2021-0234
EXECUTIVE MANAGEMENT COMMITTEE
MARCH 18, 2021

Subject
SUBJECT: REPORT ON FARE CAPPING IN RESPONSE TO MOTION 31.1

Action
ACTION: APPROVE RECOMMENDATIONS

Heading
RECOMMENDATION

Title
AUTHORIZE the Chief Executive Officer to:

A. APPROVE moving forward with the fare capping pilot; and

B. NEGOTIATE and execute project-related contract awards, including contract modifications, up to the amount needed for software development and integration to implement fare capping.

Issue
ISSUE

In September 2020, the Board of Directors adopted Motion 31.1 by Director Butts and Director Barger that directed staff to return to the Board with a status report on the development of a budget and timeline for fare capping options to be phased in over time. Staff previously provided a report (File ID 2020-0565) on the evaluation of fare capping for Metro in response to Motion 36 "Emergency Relief: Full Price Passes".

Background
BACKGROUND

Fare capping provides an equitable fare payment option by offering customers the means to pay as they go while earning a day pass, a weekly pass or a monthly pass. No longer will customers have to pay $100 upfront for a monthly pass. This feature allows everyone to benefit from traveling on Metro with the foreknowledge that they will pay the lowest price possible for travel.

Discussion
DISCUSSION

Staff was instructed to examine if ridership growth could be anticipated from capping fares. In response, ridership growth is possible since implementation of fare capping will result in:

1. Accessible and equitable fare payment options
* With no more passes to buy, customers will load their TAP card quickly and easily with Stored Value at TAP Vending Machines, bus fareboxes, retail outlets, on the mobile app or online.
* Customers will know the best fare is calculated automatically for them, ensuring they pay the lowest possible price.
* With the newly launched TAP mobile app, customers can effortlessly purchase a TAP card on their phones a...

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