Metro - File #: 2022-0263

• File #: 2022-0263
• Type: Informational Report
• Status: Filed
• File created: 4/18/2022
• In control: Operations, Safety, and Customer Experience Committee
• On agenda: 5/19/2022
• Final action: 5/19/2022
• Title: RECEIVE AND FILE Transit Safety and Security Report.
• Sponsors: Operations, Safety, and Customer Experience Commit
• Indexes: Audit, Bus Maintenance Projects, Bus rapid transit, Call For Projects, Contract administration, Downtown Los Angeles, Elevators, Homeless Outreach, Informational Report, It's Off Limits, Law enforcement, Law enforcement personnel, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Low-Income Fare is Easy (LIFE), Maintenance, Maintenance of way, Maintenance practices, Minutes, Outreach, Pilot studies, Police, Public Safety Advisory Committee, Safety, Safety and security, Security, Surveys, Transit Homeless Action Plan, Transit safety, Uniform Crime Reporting, Vehicle fires

Date	Action By	Action	Result
5/19/2022	Operations, Safety, and Customer Experience Committee

Meeting_Body
OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE
MAY 19, 2022
Subject
SUBJECT: MONTHLY UPDATE ON TRANSIT SAFETY AND SECURITY PERFORMANCE

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE Transit Safety and Security Report.

Issue
ISSUE

As of June 2021, Metro System Security & Law Enforcement (SSLE) has revised and updated the performance data to improve accuracy and details related to KPIs for its multi-agency law enforcement deployment strategies provided by the Los Angeles Police Department (LAPD), Los Angeles County Sheriff's Department (LASD), and Long Beach Police Department (LBPD). To avoid discrepancies related to crime reclassifications and maintain consistency with contract terms and conditions, SSLE will have all data submitted by the 15th of every month. This will provide ample time for staff to review, thereby providing the Board with complete and accurate data.

Background
BACKGROUND

SSLE's mission is to provide high quality, courteous security across all Metro rails, buses, and facilities so that every rider feels safe while using the Metro system. SSLE has implemented several initiatives aimed at educating people of all ages on how to safely ride public transportation, as well as provided riders with the tools to report crime and foster an environment where they are empowered to look out for themselves and each other. Additionally, SSLE has partnered with contracted law enforcement agencies to ensure that there are community outreach events across all law enforcement jurisdictions. This is so that the riding public may familiarize themselves with the individuals that keep the Metro system safe. Finally, SSLE continues to incorporate several data-driven processes to analyze a wide array of safety related issues, such as crime committed on the system, Officer/Deputy presence on the system, ridership demographics, and quality assurance surveys. Using this data, SSLE formulates solutions to p...