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File #: 2022-0262   
Type: Policy Status: Passed
File created: 4/18/2022 In control: Operations, Safety, and Customer Experience Committee
On agenda: 11/17/2022 Final action: 12/1/2022
Title: ADOPT the 2022 Transit Service Policy (Attachment A).
Sponsors: Operations, Safety, and Customer Experience Commit
Indexes: Budgeting, Guidelines, NextGen Bus Study, Plan, Policy, Safety
Attachments: 1. Attachment A - December 2022 Metro Transit Service Policies and Standards, 2. Attachment B - The Redline Version
Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
NOVEMBER 17, 2022

Subject
SUBJECT: METRO 2022 TRANSIT SERVICE POLICY

Action
ACTION: APPROVE RECOMMENDATION

Heading
RECOMMENDATION
Title
ADOPT the 2022 Transit Service Policy (Attachment A).

Issue
ISSUE

Metro's Transit Service Policy (TSP) is periodically revised to reflect the policy framework for how the agency meets existing and anticipated challenges with providing high quality transit service. This policy is required as part of Federal Title VI compliance. Changes to the Metro TSP were last adopted by the Metro Board in January 2020, reflecting the newly developed framework for the NextGen Bus Plan focused on developing a fast, frequent, and reliable bus network. Since that time, the NextGen Bus Plan has been adopted and the majority of the service plan has been implemented. This 2022 update for the TSP reflects the approved and implemented NextGen Bus Plan and will serve as a fundamental guide for bus route design, scheduling, implementation and evaluation for Metro transit service moving forward based on the principles established in the NextGen Bus Plan.

Background
BACKGROUND

Metro's Transit Service Policy (TSP) establishes criteria and guidelines to ensure that the transit system is developed and managed consistent with policy guidance approved by the Metro Board of Directors. These include criteria for service provision including minimum service frequencies, load standards and route and stop spacing. The TSP also includes a formal process for evaluating services, service design guidelines, and a process for implementing service changes.


Discussion
DISCUSSION

This 2022 update of the Transit Service Policy (Attachment A) incorporates the following changes:

* Critical elements of the NextGen Bus Plan were updated to reflect the plan having been adopted and largely implemented, including:
o NextGen frequency tiers
o Toolkit of bus speed and reliability tools,
o ...

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