Metro - File #: 2022-0487

• File #: 2022-0487
• Type: Motion / Motion Response
• Status: Passed
• File created: 7/14/2022
• In control: Board of Directors - Regular Board Meeting
• On agenda: 3/23/2023
• Final action: 3/23/2023
• Title: ADOPT: A. The Bias-Free Policing Policy (Attachment A); and B. The Public Safety Analytics Policy (Attachment B).
• Sponsors: Operations, Safety, and Customer Experience Commit
• Indexes: Americans With Disabilities Act, Board approved a Motion, Customer Experience Plan, De-escalation, Gender, Holly J. Mitchell, Homeless Outreach, Jacquelyn Dupont-Walker, Janice Hahn, Key Performance Indicator, Law enforcement, Los Angeles Police Department, Motion / Motion Response, Police, Policy, Public policy, Public Safety Advisory Committee, Public service, Race, Ridership, Safety, Safety and security, Safety programs, Security, Surveys, Systems analysis, Tracking systems, Transit safety
• Related files: 2022-0286

Date	Action By	Action	Result
3/23/2023	Board of Directors - Regular Board Meeting
3/16/2023	Operations, Safety, and Customer Experience Committee

Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
MARCH 16, 2023

Subject
SUBJECT: USE OF PUBLIC SAFETY DATA MOTION RESPONSE

Action
ACTION: APPROVE RECOMMENDATIONS

Heading
RECOMMENDATIONS
Title
ADOPT:

A. The Bias-Free Policing Policy (Attachment A); and

B. The Public Safety Analytics Policy (Attachment B).

Issue
ISSUE

At its April 2022 meeting, the Board approved Motion 45 (Attachment C) by Directors Mitchell, Dupont-Walker, Hahn and Bonin directing staff to develop a Bias-Free Policing Policy and Public Safety Data Analytics Policy to avert racial profiling and bias in the deployment of Metro security and law enforcement services, consistent with the Metro Public Safety Mission statement that recognizes that each individual is entitled to a safe, dignified and human experience.

Background
BACKGROUND
The customer code of conduct sets the foundation for delivering public safety services for our riders as it informs our customers about the behaviors we expect and will not tolerate to ensure a positive experience for everyone. It also provides guidance about the protocols for compliance

In Fall 2021, CEO Wiggins directed Metro's System Security & Law Enforcement (SSLE) to conduct a review of Code of Conduct citations, as part of her goal that Metro provides a safe, transparent, and equitable system for all. The review revealed that more than half of citations for "taking up more than one seat" and "riding with excess baggage" were issued to Black riders year-over-year from 2018-2020. Further, data from 2020 showed that African Americans received 53% of fare citations despite comprising 16% of Metro's ridership. While these outcomes do not rise to the level of formal discrimination, racial inequities and racial harm are made evident through the initial analysis of the data. In December 2021, the Metro Office of Civil Rights launched a Mystery Rider Fare Observation Program to independently reviewthe fare compliance process. F...