Metro - File #: 2021-0537

• File #: 2021-0537
• Type: Informational Report
• Status: Filed
• File created: 8/2/2021
• In control: Operations, Safety, and Customer Experience Committee
• On agenda: 9/16/2021
• Final action: 9/16/2021
• Title: RECEIVE AND FILE Transit Safety and Security Report.
• Sponsors: Operations, Safety, and Customer Experience Commit
• Indexes: American Federation Of State County And Municipal Employees, Assembly Bill 468, Audit, Bus Maintenance Projects, Certification, Contract administration, Contractors, Contracts, Customer service, De-escalation, Elevators, Homeless Outreach, Informational Report, International Brotherhood Of Teamsters, It's Off Limits, Law enforcement, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Maintenance, Maintenance of way, Maintenance practices, Maps, Metro Rail B Line, Metro Transit Ambassadors, Mobility & Affordability Plan, Outreach, Partnerships, Police, Policy, Procurement, Protection, Public Safety Advisory Committee, Public service, Request For Proposal, Safety, Safety and security, Security, Transfer on 2nd Boarding, Transit Homeless Action Plan, Transit safety, Uniform Crime Reporting, Vehicle fires, Vermont/Santa Monica Station, Video

Date	Action By	Action	Result
9/16/2021	Operations, Safety, and Customer Experience Committee

Meeting_Body
OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE?
SEPTEMBER 16, 2021
Subject
SUBJECT: MONTHLY UPDATE ON TRANSIT SAFETY AND SECURITY PERFORMANCE

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION
Title
RECEIVE AND FILE Transit Safety and Security Report.

Issue
ISSUE
As of June 2021, Metro System Security & Law Enforcement (SSLE) revised and updated the performance data to improve accuracy and details related to KPIs for its multi-agency law enforcement deployment strategies provided by the Los Angeles Police Department (LAPD), Los Angeles County Sheriff's Department (LASD), and Long Beach Police Department (LBPD). To avoid discrepancies related to crime reclassifications and consistent with contract terms and conditions, SSLE will have all data submitted by the 15th of every month, which will provide ample time for staff to review, thereby providing the Board with complete and accurate data.

Background
BACKGROUND
The System Security and Law Enforcement (SSLE) department entered into a multi-agency policing partnership in 2017 to provide a greater, more visible "felt presence" of safety and security for riders and employees on Metro buses and trains. The multi-agency law enforcement partnership, Metro Transit Security, and Infrastructure Protection Services comprise the system security approach.

Discussion
DISCUSSION

LAW ENFORCEMENT CONTRACT COMPLIANCE
The SSLE Administration and Compliance Unit continues to verify that all field Officers/Deputies on duty are tapping their Metro issued badge at all TAP machines when patrolling Metro buses, trains, and rail stations/corridors in efforts to maintaining high visibility and accountability of our contracted law enforcement services.

Upon reviewing the sample size from May 2021 to July 2021, an average of 13% of Officer/Deputies were not displayed on the Metro TAP report. The discoveries were shared with the law enforcement partners while also requesting supp...