Metro - File #: 2018-0214

• File #: 2018-0214
• Type: Motion / Motion Response
• Status: Agenda Ready
• File created: 4/19/2018
• In control: Ad Hoc Customer Experience Committee
• On agenda: 5/17/2018
• Title: CONSIDER: A. AUTHORIZING the Chief Executive Officer to expand the Multidisciplinary Homeless Outreach Program (C3) from 2 to 8 outreach teams operating seven days a week on Metro rail, bus and at Union Station. Staffing levels will be assessed annually thereafter; and B. RECEIVING AND FILING Metro's inventory planning assessment for homeless temporary housing.
• Sponsors: System Safety, Security and Operations Committee
• Indexes: Budget, Budgeting, City of Los Angeles, Eric Garcetti, Gateway Cities (Southeast LA County) Service Sector, Gateway Cities subregion, Homeless Outreach, Homeless persons, Housing, John Fasana?, Law enforcement, Long Beach, Long Beach Police Department, Los Angeles Union Station, Mark Ridley-Thomas, Mean Down Time, Metro Rail A Line, Metro Red Line, Motion / Motion Response, Outreach, Park and ride, Pilot studies, Police, Program, Project, Safety and security, Security, Shelia Kuehl, Systemwide Bus Ops Mgmt & Admin (Project), Transit Homeless Action Plan
• Related files: 2018-0047, 2018-0347, 2023-0125

Date	Action By	Action	Result
5/24/2018	Board of Directors - Regular Board Meeting

Meeting_Body
REVISED
EXECUTIVE MANAGEMENT COMMITTEE
AD HOC CUSTOMER EXPERIENCE COMMITTEE
MAY 17, 2018

Subject
SUBJECT: HOMELESS OUTREACH

Action
ACTION: APPROVE RECOMMENDATIONS

Heading
RECOMMENDATION

Title
CONSIDER:

A. AUTHORIZING the Chief Executive Officer to expand the Multidisciplinary Homeless Outreach Program (C3) from 2 to 8 outreach teams operating seven days a week on Metro rail, bus and at Union Station. Staffing levels will be assessed annually thereafter; and

B. RECEIVING AND FILING Metro's inventory planning assessment for homeless temporary housing.

Issue
ISSUE

At the March 22, 2018 April 26, 2018 Board meeting Motion 14.1 by Directors Ridley-Thomas, Garcetti, Fasana, and Kuehl (Attachment A) was approved to return to the board in May 2018 as part of the FY19 Budget deliberations, with recommendations on extending the Pilot Multidisciplinary Homeless Outreach Program on an ongoing basis, including expanding the program to various lines and stations experiencing homelessness. The Board also requested that staff inventory Metro-owned real estate to determine what can be used for temporary housing of the homeless.

Background
BACKGROUND

Metro has been impacted LA County's homeless crisis. According to the Greater Los Angeles Homeless Count, approximately 58,000 people in LA County are homeless and two-thirds are without shelter. Due to the lack of available shelter space and 24-hour operating shelters County-wide, homeless individuals have taken to Metro's system and properties for shelter. In spring 2016, at the direction of Metro's CEO, Metro's Homeless Task Force was assembled to address the impact of homelessness onto Metro. Metro's Transit Homeless Action Plan (Attachment B) was received and approved by the Board in February 2017 and was quickly put into action.

Implementation of Metro's Transit Homeless Action Plan and Metro's Broader Homeless Efforts
Metro's Transit Homeless Action Plan prioritizes the customer exper...